Meet the Staff
Office FacilitatorNancy Koscoe has been a team member since 1997. Nancy and her husband, Steve, enjoy watching sunsets at their home on the St. John’s River and spending time with their 6 children and 8 grandchildren. Away from home, they enjoy traveling, beaches and shopping for antiques. |
Patient/Treatment CoordinatorShelly Katz has been a team member since 2006. She has been blessed with 3 beautiful children, David, Danielle and Tori. She also has two beautiful grandchildre, Tyler and Gracie. Shelly enjoys spending time with her family, outdoor recreation, bike riding, interior designing, crafts, and exercising and is a very active member in her church. |
Patient Manager/Marketing DirectorMargaret Brown has been a team member since 1995. Margaret and her husband, Jeff, have 2 beautiful daughters, Megan and Taylor. They also have a beautiful yellow lab named Cody. In their spare time they enjoy spending time outdoors with their friends and family. |
Records TechnicianDebby Fann has been a team member since 1998. Debby and her husband, David, have 2 beautiful daughters, Kristy and Kelly. Debby and David also enjoy spending time with their grandsons, Drew and Gavin. In their spare time they enjoy boating, fishing, cooking with friends, reading, walking and traveling every chance they get. |
Patient/Treatment CoordinatorBranden Warrick has been a team member since 2004. Branden and her husband, Jerid, have a beautiful son named Trenton. In their spare time they enjoy going to the beach and spending time with family and friends. |
Patient/Treatment CoordinatorJulie Burton-Hearn has been a team member since 1999. Julie and her husband, Daniel, have two beautiful children, Preston and Victoria. Julie loves spending time with her family, traveling, home improvement projects, singing, volleyball and rollerblading. The Hearns are also very active members of Orlando Baptist Church. |
Patient/Treatment CoordinatorLisa Riggs-Bloomfield has been a team member since 2007. She has two sons, Jonathan and Sam. Sam is a previous patient of Smith Orthodontic Specialists! Lisa enjoyed watching Sam’s smile transform so much, she decided she would like to help patients achieve a healthy, beautiful smile. In her spare time, Lisa enjoys dancing, yoga, soccer, water sports, fishing & gardening. |
Patient ManagerKadia “Kay” Lai has been a team member since 2006. Originally from Jamaica, Kay relocated to Florida in 2003. Kay has a beautiful son named Matthew. In her spare time, Kay enjoys dancing and traveling. |
Clinical SupervisorDoreen Osborne has been a team member since 1983. She recently celebrated her 27th anniversary!! Doreen’s husband, Paul, is one of the most experienced real estate brokers in Central Florida. Doreen and Paul have 2 daughters, Laura and Allison. In their spare time they enjoy boating and fishing at their home on the St. John’s River and spending time in their Georgia home. |
Patient ManagerBarbara Macon has been a team member since 1987. She recently celebrated her 23rd anniversary!! Barbara and her husband, Joe, are members at Northland Church. Barbara has 3 grown children: Jason, who is serving our country, Robin and Christina. She also has 6 beautiful grandchildren and enjoys spending time with them whenever possible. |
Patient ManagerGilda Stewart has been a team member since 2000. Gilda’s son Will is currently in the Orange County Sheriff’s Academy as he has chosen to serve his community in law enforcement. In her spare time, Gilda and her husband Mike enjoy traveling and boating. They are also blessed with 4 beautiful grandchildren. |
Patient ManagerElisabet Goudreau 'Betsy' has been a team member since 2006. Betsy has been in orthodontics since 1996 and loves creating beautiful smiles! She was born in Connecticut, raised in Puerto Rico and moved to Florida in 1999 where she met her husband, Randi. They have one daughter, Amber. |
Patient ManagerAuria Tino has been a team member since 2007. After four years of living in St. Louis, Auria and her husband, Jason, decided to come back home to Florida. In their spare time they enjoy watching movies and traveling to places where they can windsurf, snowboard or jet ski. |
Office Facilitator
Patient/Treatment Coordinator
Patient Manager/Marketing Director
Records Technician
Patient/Treatment Coordinator
Patient/Treatment Coordinator
Patient/Treatment Coordinator
Patient Manager
Clinical Supervisor
Patient Manager
Patient Manager
Patient Manager
Patient Manager